Shipping Policy
Aniq Organics is committed to delivering your order in excellent condition and in the fastest time possible.
1. Shipping Locations
We currently offer shipping across India. If your location is not serviceable, our customer support team will get in touch with you to find an alternative solution.
2. Processing Time
- Orders are processed within 1-2 business days after receiving payment.
- Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Time
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days (additional charges apply).
Please note that delivery times may vary depending on your location and external factors beyond our control.
4. Shipping Charges
- Standard Shipping: Free on orders above ₹1,000. A flat rate of ₹70 is applied to orders below ₹500.
- Express Shipping: A flat fee of ₹100 per order, regardless of the total order amount.
5. Return Policy
Our Return & Refund Policy outlines the specific procedures and available options for returning your purchase.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your shipment through our courier partner’s website.
7. Order Delays
While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances like natural disasters, strikes, or pandemics. We will keep you informed in case of any significant delays.
8. Incorrect Address
Please ensure that the shipping address provided is correct and complete. We are not responsible for delivery failures due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs.
9. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact our customer support within 48 hours of receiving the package. We will work with you to resolve the issue promptly.
10. International Shipping
Currently, we do not offer international shipping. Stay tuned for updates as we plan to expand our delivery services in the future.
11. Contact Us
If you have any questions regarding our shipping policy, please feel free to contact us at contact@aniqorganics.com.
This policy ensures transparency and sets clear expectations for your customers regarding shipping procedures and timelines.